Dec 7, 2021
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Deborah “Deb” Smallwood is the Founder and Senior Partner at Strategy Meets Action (SMA), a ReSourcePro company. SMA is a strategic advisory business that provides consultation services, market research, and solutions to help clients make informed decisions about their companies. She is recognized as an industry thought leader and advisor to insurers on digital transformation strategies. Before founding SMA, Deb was the Chief Transformation Officer at Insurance Company of the West.
Deb joins us to discuss how the pandemic exposed every industry's digital weaknesses and the investments companies should make for 2022. She describes how the Great Resignation affects various industries and how we can improve the way insurance jobs are marketed to young people. She explains her role as Senior Partner at ReSourcePro and her exit strategy before they sold SMA. Deb also shares advice to professionals who are doubting their capabilities as talents in the industry.
"If you have clarity about where you're going and what's important to your customers and operations, you put a new lens to prioritize." - Deb Smallwood
Today on Spot On Insurance:
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This episode was brought to you by…..
Insurance Licensing Services of America (ILSA), America’s Premier Insurance Compliance and Licensing experts. To learn more about ILSA and their services, visit ILSAinc.com.
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