Preview Mode Links will not work in preview mode

Dec 14, 2021

Apple Podcasts Rate and Review for SpotOn

Brad Ruben is the President of Archway Computer, an IT service provider that explicitly markets to insurance agencies. They offer services that streamline and automate your agency’s everyday tasks and provide solutions against cybersecurity threats. Brad has over 30 years of experience in insurance computer technology and has developed a new approach to preventive maintenance called Managed Services. 

Brad joins us today to discuss how his passion for computer programming began and the role of IT in various mergers & acquisitions transactions. He describes the common pitfalls of agencies regarding cybersecurity and why he views passwords as an archaic means of protection. He explains what Managed Services is and how it’s different from a simple preventive maintenance program. Brad also discusses the services they offer and what their free IT assessment displays for the clients.

"Managed Services is about preventing problems from happening before they happen." - Brad Ruben

Today on Spot On Insurance:

  • Brad's early days and why he's lucky his best friend's father wasn't a doctor
  • Brad's passion for computers and programming and how it started
  • Brad's role in mergers & acquisitions and some of its challenges
  • The services Brad renders to clients
  • Defining the terms ‘Patch Tuesday’ and ‘Exploit Wednesday’
  • Managed services and how they benefit insurance agencies
  • The common cyber vulnerabilities of agencies
  • Why Brad looks forward to the day we no longer use passwords
  • The advantage of storing your programs and data in the cloud
  • Can using Archway services increase computer costs?
  • What Archway Computer’s IT assessment service shows their clients

Key Takeaways:

  • Cybercrime is a huge issue, six times greater than all the drug cartels in the world.
  • One of the biggest attack vectors today is Office 365.

Connect with Brad Ruben:

This episode was brought to you by…..

Insurance Licensing Services of America (ILSA), America’s Premier Insurance Compliance and Licensing experts. To learn more about ILSA and their services, visit

Connect, Learn, Share

Thank you for joining us on this week’s episode of Spot On Insurance. For more resources and episodes, visit Subscribe so you never miss an episode. Love what you’re learning, Spot Light your review on Apple Podcasts Rate and Review For SpotOn and share your favorite episodes with friends and colleagues!