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Aug 20, 2020

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Our guest Rebekah Ratliff is an insurance expert with over 25 years of experience as a claims professional, responsible for evaluating, negotiating and settling complex casualty claims loss matters, both nationwide and internationally. During her career, Rebekah managed and held the authority to negotiate and resolve cases for major commercial carriers, with settlements totaling in the millions. In 2016, Rebekah left her claims career and founded Capital City Mediations, LLC. Registered with the State of Georgia Office of Dispute Resolution as a civil and domestic Mediator and Arbitrator. Rebekah has become a resource for law firms interested in learning the value of their cases to determine the appropriate course of action regarding trials, or the pursuit of dialogue geared towards settlement.

Rebekah is the President of the Atlanta Association of Insurance Professionals (local chapter of NAAIA, and is active with other leading industry organizations.

Rebekah is a recipient of various prestigious awards including, the 2016 President’s Volunteer Service Award, the 2017 Gwinnett Chamber of Commerce Pinnacle Award, and the National Bar Association Outstanding Service Award. Rebekah was awarded the 2018 Light of Life 7th US District Congressional Award for her work in alternative dispute resolution.

Rabekah joins us to discuss her success in the insurance industry, her obstacles as a black woman, and how relationship building has played a role in moving here forward. 

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This episode was brought to you by…..

Insurance Licensing Services of America (ILSA), America’s Premier Insurance Compliance and Licensing experts. To learn more about ILSA and their services, visit

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